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Licensed vets in Florida & New York

Cat ear infections? See a vet without the drive.

Cat ear infections cause head shaking, scratching and a bad smell. A vet can look inside the outer ear on camera and help you get your cat comfortable again.

Updated 3 min read

  • A licensed vet who sees cats
  • Prescriptions when your vet decides they're right
  • $80 per visit, shown before you book
A calico kitten with its ears pricked up

Understanding cat ear infections

Ear infections in cats are painful but usually easy to treat once caught. The ear canal is warm and dark, so yeast and bacteria grow well there. In cats, ear mites are a common cause, especially in kittens and cats that go outside. Allergies are another big cause, because they make the ear skin red and swollen. Left alone, an infection can spread deeper into the ear. That can affect balance and hearing, so it's best to act early.

Signs to watch for

Every cat is different. These are the signs vets see most often:

  • Shaking the head or tilting it to one side.
  • Scratching at the ears.
  • Redness, swelling or discharge.
  • A yeasty or bad smell.
  • Pain when the ears are touched.

One sign on its own may not mean much. A few together, or signs that keep coming back, are worth a vet visit.

Common causes

Finding the cause is what makes treatment work. Common ones include:

  • Yeast or bacterial infections.
  • Ear mites — especially in kittens and outdoor cats.
  • Allergies, which often show up in the ears first.
  • Wax build-up.
  • Something stuck in the ear canal, such as a grass seed.

How an online vet can help

A video visit with an online vet is often the fastest way to get answers. In one call, a licensed vet can:

  • Look at the outer ear and discharge on camera.
  • Show you how to clean the ears safely.
  • Prescribe ear drops when appropriate.
  • Tell you if the ear drum needs checking in person before drops are used.

A veterinarian examining a ginger cat during a checkup

Before the call, take a few clear photos or a short video of the problem. Find a bright, quiet room. Keep your cat's food, any medicine and a few treats nearby. Write down when the problem started and what has changed since.

Treatment for ear infections in cats

Most outer ear infections are treated with ear drops. Your vet will show you how to clean the ear first, so the drops can reach the problem. Treatment usually lasts one to two weeks. It's important to finish the full course, even if your cat seems better. If the ear drum may be damaged, or something is stuck in the ear, your vet will ask for an in-person exam before any drops are used.

For more background, see the Merck Veterinary Manual — Pet Owner Version, a trusted source written for pet owners.

Caring for your cat at home

Alongside your vet's plan, these steps help:

  • Don't put cotton buds down the ear canal.
  • Don't use leftover drops from a past infection without asking a vet.
  • Dry the ears after swimming or bathing.

Check your cat's ears once a week. Dry them well after swimming or a bath. If ear infections keep coming back, ask your vet about allergies.

Questions your vet may ask

Having answers ready makes the visit faster and more useful. Your vet will likely ask:

  • Is it one ear or both?
  • How long has your cat been shaking its head or scratching?
  • Have you seen discharge, and what color is it?
  • Has your cat had ear infections before?
  • Has your cat been swimming or bathed recently?

After your visit, you'll find the care plan in your dashboard. If things don't improve as expected, book a follow-up with the same vet. They will already know your cat's history.

When to go in person

Go to an emergency clinic now if you notice:

  • Sudden loss of balance, walking in circles or a head tilt that won't go away
  • Flickering eyes
  • A swollen, fluid-filled ear flap
  • Severe pain or bleeding from the ear

Video visits aren't for emergencies. Don't wait for an appointment.

Still not sure what's going on?

A vet can look at your cat today and tell you what to do next.

Talk to a vet

Also see: Ear in dogs

Three steps. From worry to a plan.

Most visits take one video call, from wherever you and your pet are.

  1. 01

    Book a video visit

    Pick a licensed vet and a time that suits you. Add photos or records so your vet can review them first.

  2. 02

    Show your vet

    Your vet watches your pet, asks the right questions and explains what's likely going on.

  3. 03

    Leave with a plan

    A written care plan in your Omnivet dashboard — plus a prescription, when your vet decides it's right.

Ear questions.

Something else on your mind? Ask our team.

Can my vet prescribe ear drops over video?

Often, yes. If the problem looks like a straightforward outer-ear infection, your vet can prescribe drops. If they suspect the ear drum is damaged or something is stuck, they'll recommend an in-person exam first.

How do I show the ear on camera?

Use a well-lit room or your phone's flashlight. Gently lift the ear flap and hold the camera close — your vet will guide you during the call.

How much does a video visit cost?

A video visit costs $80, the same whichever vet you choose. You'll see the price before you book.

Is this for emergencies?

No. If your pet is struggling to breathe, bleeding heavily, has collapsed or ate something toxic, go to your nearest emergency veterinary clinic now.

This guide is general information, not a diagnosis or a substitute for veterinary care. Florida and New York require an established Veterinarian-Client-Patient Relationship before ongoing telemedicine-only care — your vet will tell you if an in-person exam is needed first.

Care for your pet starts here.

Talk to a vet